Terms of Service

Last updated: 10 September 2026

1. About Us

This website, HaremTrousers.co.uk, is operated by ELLU Ltd trading as HaremTrousers.co.uk.

Our business details are:

ELLU Ltd
Cogie Hill Crossing
4 Island Lane
Winmarleigh
Preston
PR3 0LB
United Kingdom

Email: contact@haremtrousers.co.uk
Telephone: +44 7484 784627
Company Registration Number: 09626651
VAT Registration Number: GB259700684

Throughout these Terms, "we", "us" and "our" refer to ELLU Ltd. "You" and "your" refer to the customer or visitor using our website.

By using HaremTrousers.co.uk or placing an order with us, you agree to these Terms of Service. Please read them carefully before making a purchase.

Nothing in these Terms affects your statutory rights as a consumer under UK law.

2. Our Online Store

HaremTrousers.co.uk sells harem trousers, clothing and related products through our online store.

You must provide accurate and complete information when placing an order, including your name, delivery address, email address and payment information.

You must not use our website or products for any unlawful or unauthorised purpose.

We reserve the right to refuse or cancel an order where we reasonably believe there has been an error, fraudulent activity, misuse of our website or another legitimate reason for doing so.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

3. Products

We make every reasonable effort to ensure that product descriptions, photographs, measurements, sizing information, colours and other information displayed on HaremTrousers.co.uk are accurate.

Colours may appear slightly different depending on the screen or device being used.

Some of our harem trousers are handmade. As a result, small variations in measurements, stitching, colour, pattern placement or finishing may occur between individual items.

These natural variations do not necessarily mean that a product is faulty.

We provide measurements and sizing information to help customers select an appropriate size. Because harem trousers are designed to have a loose and relaxed fit, their fit may differ from conventional trousers.

Product availability is subject to change. If an item becomes unavailable after you place an order, we will contact you and provide an appropriate refund where necessary.

Nothing in this section affects your statutory rights where a product is faulty, damaged or materially different from its description.

4. Prices

All prices displayed on HaremTrousers.co.uk are shown in the currency indicated on the website.

Where applicable, prices include UK VAT.

We may change our prices at any time, but a price change will not affect an order that we have already accepted.

If we discover an obvious pricing error after an order has been placed, we will contact you before processing the order.

You will have the option to purchase the item at the correct price or cancel the order for a full refund.

5. Orders and Payment

When you place an order through HaremTrousers.co.uk, you are offering to purchase the products in your order subject to these Terms.

After placing an order, you will normally receive an order confirmation using the contact information you provided.

We may refuse or cancel an order where there is a legitimate reason to do so, including where:

• An item is unavailable
• Payment has not been authorised
• We reasonably suspect fraudulent activity
• There is an obvious error in the price or product information
• We are unable to fulfil the order

If we cancel an order after taking payment, we will refund the amount paid for the cancelled order.

Payments are processed securely using the payment methods displayed during checkout.

We do not store your full payment card details.

6. Delivery

We deliver to the destinations shown during checkout.

Standard UK delivery is FREE on all orders unless clearly stated otherwise on the website or during checkout.

Where faster or upgraded delivery services are available, they may be selected for an additional charge. Any applicable charge will be displayed before you complete your order.

For international orders, available delivery services and applicable shipping charges will be displayed during checkout.

International customers may be responsible for import duties, taxes, customs charges or other fees imposed by the destination country unless we expressly state otherwise.

Estimated delivery times may be displayed on our website or during checkout.

Delivery times are estimates unless a particular delivery service is expressly described as guaranteed.

Please ensure that the delivery address supplied when placing your order is complete and accurate.

Further information is available in our Shipping Policy.

7. Cancellations, Returns and Refunds

We want you to be satisfied with your purchase.

If you purchase from us online as a UK consumer, you will generally have the right to cancel your order without giving a reason within 14 days of receiving your goods, subject to any applicable legal exceptions.

After notifying us of your cancellation, you should return the goods within 14 days.

We additionally offer eligible customers our 30-day returns policy, subject to the conditions explained in our Returns & Refunds Policy.

You may try clothing on to establish its size, fit and appearance.

Items returned under our additional change-of-mind policy must normally be unworn other than being tried on, unwashed, unaltered, undamaged and in their original condition.

Nothing in these Terms or our Returns & Refunds Policy restricts your statutory rights concerning goods that are faulty, damaged, defective or incorrectly described.

Further information, including return instructions, return postage responsibilities and refund procedures, is available in our Returns & Refunds Policy.

8. Promotions and Discount Codes

From time to time, we may offer promotions, discount codes, multi-buy offers, sales or other special offers.

Promotions may be subject to additional conditions, including minimum quantities, minimum order values, eligible products and start or end dates.

The applicable conditions will be displayed with the promotion where appropriate.

Unless stated otherwise, promotional offers cannot be exchanged for cash.

We reserve the right to withdraw or amend a promotion where reasonably necessary, but this will not affect orders already accepted under that promotion.

Sale and discounted goods retain the statutory rights applicable to them under UK consumer law.

9. Accuracy of Website Information

We make reasonable efforts to ensure that information displayed on HaremTrousers.co.uk is accurate and up to date.

Occasionally, the website may contain typographical errors, incorrect product information, pricing errors or other inaccuracies.

Where appropriate, we may correct these errors and update website information.

We may update, change or remove website content and products from time to time.

Any changes will not affect your statutory rights.

10. Intellectual Property

Unless otherwise stated, the original content of HaremTrousers.co.uk, including our website design, text, graphics, logos and original photographs, is owned by or licensed to ELLU Ltd.

You may use our website for your own personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify or commercially exploit our website content without our permission, except where permitted by law.

Any third-party trademarks, brand names, logos or other intellectual property appearing on the website remain the property of their respective owners.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery providers and services required to operate our online store.

Third-party websites and services may have their own terms and privacy policies.

We are not responsible for the content of third-party websites that we do not operate.

12. Personal Information and Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Information supplied when placing an order may be shared with service providers where necessary to process payment, fulfil your order, deliver your products or provide customer service.

Please see our Privacy Policy for further information about how we collect, use, store and protect personal information.

13. Acceptable Use

You must not misuse HaremTrousers.co.uk.

In particular, you must not:

• Use our website for fraudulent or unlawful purposes
• Knowingly introduce viruses, malware or other harmful material
• Attempt to gain unauthorised access to our website or systems
• Interfere with the normal operation or security of the website
• Unlawfully collect information from our website or its users

We may take reasonable steps to prevent or restrict misuse of our website.

14. Our Responsibility to You

We do not exclude or limit our liability where doing so would be unlawful.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.

We are not responsible for losses that were not reasonably foreseeable when a contract was formed or for losses resulting from circumstances outside our reasonable control.

If you are purchasing as a consumer, nothing in these Terms affects the legal rights and remedies available to you under UK consumer law.

15. Events Outside Our Control

We will not be responsible for delays or failure to perform our obligations where this results from circumstances outside our reasonable control.

These circumstances may include severe weather, postal or courier disruption, transport disruption, industrial disputes, natural disasters, government action, interruption of telecommunications services or other events that we could not reasonably prevent.

Where an event outside our control significantly affects an order, we will take reasonable steps to minimise the impact and assist you where appropriate.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services or legal requirements.

The version published on HaremTrousers.co.uk at the time you place an order will normally apply to that order.

The date at the top of this page shows when these Terms were last updated.

17. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you may also benefit from mandatory consumer protections and rights available in the part of the United Kingdom where you live.

Nothing in these Terms limits any rights you may have to bring proceedings in an appropriate court under applicable consumer law.

18. Contact Us

If you have any questions about these Terms, an order or HaremTrousers.co.uk, please contact us:

ELLU Ltd trading as HaremTrousers.co.uk
Cogie Hill Crossing
4 Island Lane
Winmarleigh
Preston
PR3 0LB
United Kingdom

Email: contact@haremtrousers.co.uk
Telephone: +44 7484 784627
Company Registration Number: 09626651
VAT Registration Number: GB259700684